Sugar Land, Texas
Water damage in Sugar Land, Texas
Sugar Land sits next to Missouri City and shares one ZIP code with it. The line takes calls from the whole city.
Say the street address first. Calling soon after a loss helps.

The city and its ZIP codes
The Census Bureau's 2025 estimate puts Sugar Land at 107,726 people. The city overlaps ZIP codes 77478, 77479 and 77498.
ZIP 77479 is shared with Missouri City. If your address uses it, check the city name on your water bill before you tell a caller which town you are in.
Who owns the pipe
The City of Sugar Land runs water and wastewater service, and its Water Utilities office handles line questions. The city's page gives a number for reaching it: 281-275-2450.
It also states that the homeowner is responsible for water and wastewater lines that connect to the city's main lines, and that damage from line breaks in the house or under the yard is the homeowner's. Read the city's explanation.
Sewer coverage
The same page says coverage for sewer-related problems usually has to be bought separately or added to a homeowners policy. Texas Department of Insurance describes the add-on as backup of sewers or drains.
Look at your declarations page before you call about a backup.
Water is still moving. Call about it now.
Describe what happened, give the street address, and the call is routed to an independent restoration contractor.